Does the SBO, or some designated person, need to approve an Internal Billing order that has been placed by an authorized staff member?
- The SBO will need to approve each user to use the Internal Billing process on the User Access Form.
- When the user submits an Internal Billing, there is no other approval needed.
- Ad hoc routing is always available.
How will SBOs and other managers know what orders have been placed in Internal Billing by someone in their department?
- There is a new Cognos Internal Billing Report. The report lets you see all the open, pending and closed liens on one or more accounts or organization codes.