Direct Deposit Questions

What is Direct Deposit and what are the benefits?

  • USC electronically deposits your pay directly into your account(s) by payday.
  • Direct Deposit is safe, simple, and convenient.
  • No waiting in line at the bank or ATM.
  • No more worries about mail delays, lost checks, or missing a check when you’re out of the office on payday.
  • You can elect Direct Deposit to many different accounts and/or banks.
  • Many banks and other financial institutions offer incentives for using Direct Deposit.

When are funds from Direct Deposit available?

Your funds are immediately available in your chosen account(s) each pay day in the early morning.

What are my Direct Deposit options?

You can send all your net pay to one financial institution or split it by percentage between multiple institutions. You can also elect to send a flat dollar amount to one or more financial institutions, and you can elect to have part of it deposited and receive the rest on a paper check.

How do I sign up for or make changes to my Direct Deposit?

  • If you cannot access Workday, please reach out to Payroll Services at payroll@usc.edu for assistance.
  • You can set up a Direct Deposit account by inputting the information online in Workday using this guide.

How soon after I sign up will my pay be direct deposited?

To verify newly added bank accounts, University Payroll Services pre-notes the information you’ve submitted.  It will take 7-10 business days to validate the account information. Your next payment may be made via paper check while your bank information is verified. If we receive a rejection or notification from the bank of a correction, it may take longer.

How do I see my Payslip?

On payday, you will be able to see your gross pay, all taxes and deductions, and your net pay on Workday, along with your direct deposit information.

  1. Login to Workday.
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. You will be able to select your most recent payslips. For older payslips, under View select “Payslips”

How do I opt in to receiving paper copies of my payslips?

Employees are defaulted into paperless delivery of payslips. You may opt in or opt out for the advice slip at any time, and you may change your instructions as often as you choose.

  1. Log in to Workday
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. Under View, select “Payslips”
  5. Select “Change Payslip Printing Election”
  6. You will see your name, select “OK”
  7. Under “New Payslip Printing Election”, select your preference, then select “OK”

What do I do if I want to change my Direct Deposit instructions?

  • To change your Direct Deposit instructions, go to Workday and make the update.
  • Any change will take approximately 12 business days. Your existing instructions will remain in place in the interim.

How do I stop my Direct Deposit and receive a paper check?

  1. Log in to Workday
  2. Select “Menu” in the top left corner
  3. Select “Pay”
  4. Under Actions, select “Payment Elections”
  5. Under Payment Elections, select “Edit” for the Payroll Regular Payment Pay Type.
  6. Change the Payment Type from Direct Deposit to Check.
  7. Select “OK”
  8. See below for instructions on how to remove an account
Monthly:no later than the 16th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

How do I remove a closed direct deposit account from my payment elections?

  1. Log into Workday
  2. Select “Pay”
  3. Under Actions, select “Payment Elections”
  4. Under Payment Elections, select “Edit” for the Payroll Regular Payment Pay Type
  5. Change the Payment Type from Direct Deposit to Check.
  6. Select “OK”
  7. Under Accounts, select “Remove” to remove the out-of-use account(s) Note: an account cannot be removed if it is actively being used as a Payment Election

IMPORTANT:

  • To prevent payment delays, you must remove the closed account from your payment elections and accounts by the deadlines below.
  • If money is sent to a closed account, Payroll must wait for the funds to be returned by the bank before issuing a replacement check. This can take a minimum of four banking days.
Monthly:no later than the 16th of the month
Biweekly:no later than the end of the pay period (University Biweekly and Hospital Biweekly)

Direct Deposit is generally not available for involuntary terminations.