Do I need to click on Remain Open every month until the One Time Only Internal Billing is processed?

  • No. Clicking Remain Open once will keep it open until there is another charge or the lien is closed

How do I become a Service Center?

  • The SBO should contact Marc Bloom in the Comptroller’s Office to put your area on the list.

When will new Service Centers be added?

  • In 2015, we will add new Service Centers.

Can I view the Internal Billing Requisitions created on Service Centers I don’t belong to?

  • No. Account Security Restrictions are used for IBRs, as with other eDocs.

How do I know who the contact person in the department is?

  • The IBR eDoc has a section on contact details. Contact name and department details are stored in the IBR eDoc.

Can I export the Service Center Processing Lookup results into an Excel spreadsheet or a PDF?

  • Yes, there are links to export to an Excel spreadsheet or a PDF.

Will Internal Billing eDocs be frozen at Month End like other Financial eDocs?

  • Yes, they will be frozen at Month End.