Internal Billing Service Center: USCard Services

In an effort to improve the requisition and billing process, USCard Services began utilizing the new Kuali Financial System (KFS) Internal Billing functionality in November 2014. They now only accept Kuali Internal Billing Requisitions (IBRs), and no longer accept paper requisitions.

The new module requires service requesters to send an eDoc when a billable service is required. To simplify the approval and billing process, USCard Services has created departments to reflect the required services. Please use one of the following Service Centers and follow the tips below:

470 – USCard Admin: 213-740-4645

  • Michael Grabarsky

574 – USCard UPC Customer Service: 213-740-2477

  • William Bourlier

575 – USCard HSC One Stop: 323-442-2110

  • Kawana Stanley

The KFS Internal Billing eDoc requires that an amount be designated. Please use the estimated amount that has been agreed upon for the goods or services to be provided. You also have the option to provide a blanket requisition and enter an estimated amount to allow for multiple billings against the requisition.

Please use the information outlined below to submit an eDoc to one of the three USCard Service Centers.

USCard Service Centers

Note:  All Blanket Requisitions should be sent to Service Center #470.

1. 470 USCard Admin: One-Time Service and Blanket Requisitions

  • Enter a description of the goods or services in eDoc Description field, for example “Annual Support Fee” or “Blanket Req for ID Cards”
  • Enter Object Code “15100”, for example
  • Set desired amount for One-Time Service and Maximum amount for Blanket Requisitions
  • For Service Details tab, please enter all details related to request. You may also attach an Excel spreadsheet to the IBR instead.

2. 574 USCard UPC Customer Service: One-Time Service

  • Enter a description of the goods or services in eDoc Description field, for example “Card Production” or “Deposit Funds to Discretionary Accounts”
  • Enter Object Code “15100” for example
  • Set desired amount
  • For Service Details tab, please enter ID Card Number(s) and Name of each Cardholder that needs a deposit or card replacement.
  • For more than five (5) line items, please attach an Excel Spreadsheet of the detail to the IBR
  • When requesting new cards, please use the “approved overage” box to choose a percentage that will allow for the cost of card production.

3. 575 USCard Services HSC One Stop: One-Time Service

  • Enter a description of the goods or services in eDoc Description field. For example, “Replace ID Card”, “Deposit Funds to Discretionary account”, “Postage” or “Tickets”
  • Enter Object Code 20120 for Postage purchases or 15100 for Card Production or Ticket Purchase for example
  • Set desired amount
  • For Service details tab, include description of items purchased and total for each type of item.  Include name and number (10 digit) of cardholder for any Card production or Discretionary deposits
  • For more than five (5) line items, please attach an Excel Spreadsheet of the detail to the IBR
  • When requesting new cards, please use the “approved overage” box to choose a percentage that will allow for the cost of card production.